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Accor Hotels
Housekeeping Manager (Pre - Opening)
Nairobi, Kenya
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Fairmont Hotels and Resorts
CLOSEDJunior Sous Chef
Nanyuki, Kenya
Closing: May 24, 2024
8 days remainingPublished: May 13, 2024 (4 days ago)
Job Requirements
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Job Summary
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- As the Housekeeping Manager, you will lead the housekeeping team to set up operations, maintain the highest standards of cleanliness and presentation throughout our Hotel’s guestrooms and public spaces, ensuring a memorable experience for every guest.
Qualifications
- Degree in Hotel Management or related field.
- Minimum of 3 years in a similar role, preferably in a 4/5* hotel.
- Previous experience with pre-opening of a hotel is a big plus.
- Ability to multitask, work in a fast-paced environment, meet deadlines and have a high-level attention to detail.
- Demonstrated experience in hotel housekeeping management.
Responsibilities
- As the Housekeeping Manager, you will lead the housekeeping team to set up operations, maintain the highest standards of cleanliness and presentation throughout our Hotel’s guestrooms and public spaces, ensuring a memorable experience for every guest.
Qualifications
- Degree in Hotel Management or related field.
- Minimum of 3 years in a similar role, preferably in a 4/5* hotel.
- Previous experience with pre-opening of a hotel is a big plus.
- Ability to multitask, work in a fast-paced environment, meet deadlines and have a high-level attention to detail.
- Demonstrated experience in hotel housekeeping management.
- Strategic Management for Deep Cleaning: Develop meticulous schedules and maintain records for deep cleaning operations.
- Leading Cleanliness Excellence: Oversee guestrooms and public area cleanliness for top-notch guest comfort.
- Hire and train a team that works together with trust and takes responsibility to meet the goals of the department / Hotel.
- Maximizing Productivity: Monitor room cleaning productivity and optimize staff attendance for efficient operations.
- Collaborative Approach: Liaise with front office and maintenance to ensure seamless guest preparations.
- Resource Optimization: Drive cost efficiency through inventory management and contractor partnerships.
- Exceptional Guest Care: Respond promptly to guest concerns with personalized attention.
- Continuous Operational Enhancement: Identify and implement improvements for elevated service standards.
- Be pro-active in controlling costs being fully aware of forecasted business and targeted profitability whilst maintaining standards.
- To plan and organize regular departmental training for all employees, especially new employees, paying particular attention to efficiency, service standards, hygiene & grooming, diplomacy, job knowledge and skills.
- Achieve effective communication by briefing and debriefing staff, holding regular departmental meetings and actively encouraging transparent communication with other departments within the Hotel.
- Contribute to cost control through energy conservation, correct storage of all materials and use of equipment per operating standards and manufacturer’s specifications.
- Control departmental operating expenses and labor costs, improving departmental revenues when possible. Monitor all labor and payroll costs.
- Keep control of daily financial reports, updating profit and loss for each month end.
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